To which countries do you ship?

Curently we can provide shipping to: Croatia, Austria, Italy, Hungary, the Czech Republic, Slovakia, Germany and Poland.

More about shipping and handling you can read in Conditions of use.

Is MakeUp Remover good for sensitive skin? Dry skin? Oily skin? Acne-prone skin?

Dermatologist have approved. MakeUp Remover is great for ALL skin types. It does not contain any chemicals or soaps, also you don't need chemicals or soaps when using it. So it is not irritating the skin at all. Also no rubbing or tugging necessary.

Is it tested on animals?

Nanocoatex as a company strictly prohibit any testing of its products on animals. Most products are pet friendly as we are against animal cruelty. So no testing or any other animal cruelty are in place. Also we try to check all our suppliers to prevent buying such materials.

Does it remove professional, waterproof, long-lasting makeup?

100%! MakeUp Remover removes ALL makeup.

PRO TIP for stubborn makeup:

1. Soak the towel in a very WARM water. Warmer the water, wetter the towel, better the results!

2. Hold your wet, warm towel over your eye for 5+ seconds.

3. Begin circular motions for removal.

How long does a MakeUp Remover last?

Every MakeUp Remover towel will last you up to 1,000 machine washes! We propose machine washing at least once a week.

How do I know it's time to replace my MakeUp Remover?

All textiles like t-shirts or towels, eventually wear down. You will feel that on your skin it does not feel so gentle any more.

But dont be discouraged, you can still use MakeUp Remover for other cleaning. Like car, kitchen, floor, cabinets... even when worn down, Makeup Remover is still one of the best cleaning cloths.

"Don't lose it, reuse it!"

How does the MakeUp Remover work?

The MakeUp Remover is a specially patented fabric. It consists of millions of tiny hair-like fibers. Each fiber is 50x thinner than a human hair. When activated by water, they together work as a "suction". An attractive force like one generated by gecko to be able to "stick" to walls and ceilings. Same force help MakeUp Remover lift all dirt, makeup and oil from each individual pore.

Is there a soap or other chemical in the towel?

The MakeUp Remover towel was never dipped in any chemicals or soaps. It does not contain it neither you need it for removing makeup. It works because of physics, not chemistry.

Will it tug / pull on my skin or cause wrinkles?

Never! The suction provided by millions of small fabrics lift the excessive dirt, grease and makeup. It does not affect skin in any other way. That's why dermatologists have approved it.

Just use it as instructed - warm water and gentle moves. No tugging or pulling. Be gentle to your skin, it is your friend.

How do I use it?

Machine wash before the first use. Fully soak your MakeUp Remover in the warm water. With the short fiber side remove your makeup then use the long fiber side to perform a gentle peeling. With that, you will remove all dirt and grease and rejuvenate the skin.

TIP: We recommend the towel to be machine washed at least once a week. Depends on the use of Makeup Remover.

Can I use cleanser, micellar water or any other products with my Makeup Remover towel?

You can but you don't have to. If you use any other liquid than pure water, be sure to completely rinse the liquid out of the towel after each use.

TIP: To avoid build up of the liquid residuals, machine wash more frequently.

WARNING: Nanocoatex does not take any responsibility for using the Makeup Remover with any other liquids than pure water.  

Do I need to wash my face after I use my MakeUp Remover?

It is recommended to continue with your normal skincare routine after using your MakeUp Remover. Use Makeup Remover to clean and exfoliate your skin. Afterwards, use the products your skin is used to (cleansers, creams, tonics,...).

Is MakeUp Remover sanitary?

"Each fiber is so tiny that it is nearly impossible for bacteria to live and grow. So it is antibacterial without any added chemicals." This is a claim we have received from the manufacturer. Awainting results from our own testing.

Can I use the MakeUp Eraser if I don't wear makeup?

MakeUp Remover is a cleaning towel that cleans all sorts of dirt and excess oils from your pores and skin. Its not only for women or adults, children and men can use it as well for cleaning their skin.

How do I use a discount code?

At the end of the checkuout procedure, on the left side below you can find a space for Cupone code. When you click "apply", the discount will be added to your price.

Are you looking for promotion partners?

Yes. We are working with the network of influencers and resellers, who are promoting and/or reselling our products. If you are interested in cooperation, contact us here.